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Buying Online with a Credit Card

Can I call your office to place my order for online CLE?

My credit card was declined. How can I place my order?

My charge was declined or my order did not go through. I have online access to my credit card account; why do I see a charge from NLFonline.com?


I bought a subscription, and want to add courses to my account. What do I do?

Troubleshooting Playing Problems

I successfully completed the “System Test,” but now my course isn’t playing. What can I do?

What should I do if I get bumped off the system, sent back to an earlier segment or inadvertently disconnected while listening to a course?

I keep getting kicked off your site, or the audio keeps freezing. What do I do?

When trying to start my course, I click the “I agree” button on the disclaimer box that appears in the center of the screen but nothing happens. What should I do?

When starting my course, the page loads and I can hear the speaker but I can’t see the course materials. What should I do?

I still can’t get my course to play. What should I do?

Codes Read by the Speaker

What do I do with the code(s) the speaker reads throughout the course?

Credit Reporting

I’m an attorney in a state for which the Provider is required to report my CLE participation. Can I call National Law Foundation to verify that you’ve received my information for reporting?

I’m an attorney in a state for which the Provider is required to report my CLE participation. I completed my course evaluation and checked my transcript, but the course isn’t showing up. Where are my credits?

I’m an Ohio attorney. Do I report my own credits to the Supreme Court?

I haven’t finished all of the segments of the course. Can I complete the Evaluation anyway?

I selected and completed courses to earn CLE in one state but also need credit in another. What do I do?

Contact Information


National Law Foundation
P.O. Box 218
Montchanin, DE 19710
Tel: 302/656-4757
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Live Support & FAQs

Live support is available Monday-Friday, 9-4 M-F Eastern Time. Closed on Thanksgiving, Christmas and New Year's Day. Our FAQs may address your question.
Call (302) 656-4757

Recorded Audio/Video
CLE Courses

Many states also permit CLE credits to be earned by study of email delivery, audio CD, flash drive and DVD courses. For these delivery choices go to www.nlfcle.com.

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